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Summary

A list of all SLN-supported browsers.

Details

The SLN always suggests using the latest version of a supported browser when working in online courses. The version of a campus's Learning Management System (LMS) can be determined by checking the first sentence in the SLN Test Your System area of the system's login page, where it will state "Your <LMS> Compatibility". Other information about the browser's compatibility can also be found in this area.

The technical information provided in the tabbed sections found below will explain in detail which browsers are currently supported, sorted by LMS version and operating system. All other browsers are not recommended and can potentially impact the user's experience. Use of unsupported browsers can result in inconsistent or unpredictable behavior when working in online courses, including (but not limited to) missing course content, loss of submitted assignments, and various other page errors. Beta releases of new browser versions should also not be used until approved by system developers. In this situation, an official announcement will be posted with additional information.

Additionally, it should be noted that due to current browser requirements and reduced functionality within the Learning Management System, the use of mobile devices such as smartphones, e-readers, and tablets is not recommended as the only source to access online courses.

Browser Compatibility Key
Certified	Fully tested and supported.
Compatible	Partially tested but should function properly.
Unsupported	Either impossible or not tested.

Knowledge Base > SLN Online Course Browser Compatibility > angel_logo.jpg

The SLN always suggests using the latest version of supported browsers. Follow the links below to download the browser of choice.

Knowledge Base > SLN Online Course Browser Compatibility > Internet_Explorer_9_mini_icon.png Windows Internet Explorer 9: Download here
** NOTE: IE9 is for Windows Vista/7 ONLY **

Knowledge Base > SLN Online Course Browser Compatibility > internet_explorer_8_mini_icon.png Windows Internet Explorer 8: Download here

Knowledge Base > SLN Online Course Browser Compatibility > firefox_mini_icon.png Mozilla Firefox: Download here

Knowledge Base > SLN Online Course Browser Compatibility > google_chrome_mini_icon.png Google Chrome: Download here

Knowledge Base > SLN Online Course Browser Compatibility > safari_mini_icon.png Safari: Download here

ANGEL 8.0 supports the following web browsers:

	Windows Internet Explorer 10	Windows Internet Explorer 9	Windows Internet Explorer 8	Mozilla Firefox (Final Release Channel)	Google Chrome (Stable Channel)
Windows 8 (32-bit)	Compatible	Unsupported	Unsupported	Compatible	Compatible
Windows 8 (64-bit)	Compatible	Unsupported	Unsupported	Compatible	Compatible
Windows 7 (32-bit)	Compatible	Certified	Compatible	Certified	Certified
Windows 7 (64-bit)	Compatible	Compatible	Compatible	Compatible	Compatible
Windows Vista (32-bit)	Unsupported	Certified	Compatible	Certified	Compatible
Windows Vista (64-bit)	Unsupported	Compatible	Compatible	Compatible	Compatible
Windows XP (32-bit)	Unsupported	Unsupported	Compatible	Compatible	Compatible

	Safari 6.0	Safari 5.1	Safari 5.0	Safari 4.0	Mozilla Firefox (Final Release Channel)	Google Chrome (Stable Channel)
Mac OSX 10.7 "Lion"	Certified	Compatible	Unsupported	Unsupported	Compatible	Compatible
Mac OSX 10.6 "Snow Leopard"	Unsupported	Certified	Certified	Compatible	Certified	Certified
Mac OSX 10.5 "Leopard"	Unsupported	Unsupported	Compatible	Compatible	Certified	Compatible

Please note that Safari for Windows is not currently supported by either ANGEL or Blackboard learning management systems, and is not recommended for use.

Additional detailed information is available on the

Knowledge Base > SLN Online Course Browser Compatibility > angel_logo.jpg

The SLN always suggests using the latest version of supported browsers. Follow the links below to download the browser of choice.

Knowledge Base > SLN Online Course Browser Compatibility > Internet_Explorer_9_mini_icon.png Windows Internet Explorer 9: Download here
** NOTE: IE9 is for Windows Vista/7 ONLY **

Knowledge Base > SLN Online Course Browser Compatibility > internet_explorer_8_mini_icon.png Windows Internet Explorer 8: Download here

Knowledge Base > SLN Online Course Browser Compatibility > firefox_mini_icon.png Mozilla Firefox: Download here

ANGEL 7.4 supports the following web browsers:

	Windows Internet Explorer 10	Windows Internet Explorer 9	Windows Internet Explorer 8	Windows Internet Explorer 7	Mozilla Firefox (Final Release Channel)
Windows 8 (32-bit)	Unsupported	Unsupported	Unsupported	Unsupported	Compatible
Windows 8 (64-bit)	Unsupported	Unsupported	Unsupported	Unsupported	Compatible
Windows 7 (32-bit)	Unsupported	Certified	Compatible	Unsupported	Certified
Windows 7 (64-bit)	Unsupported	Certified	Compatible	Unsupported	Certified
Windows Vista (32-bit)	Unsupported	Certified	Compatible	Compatible	Certified
Windows Vista (64-bit)	Unsupported	Certified	Compatible	Compatible	Certified
Windows XP (32-bit)	Unsupported	Certified	Compatible	Compatible	Certified

	Safari (Any version)	Mozilla Firefox (Final Release Channel)	Firefox 3.6
Mac OSX 10.7 "Lion"	Unsupported	Compatible	Compatible
Mac OSX 10.6 "Snow Leopard"	Unsupported	Certified	Compatible
Mac OSX 10.5 "Leopard"	Unsupported	Certified	Compatible

Please note that Safari for Windows is not currently supported by either ANGEL or Blackboard learning management systems, and is not recommended for use.

Additional detailed information is available on the

Knowledge Base > SLN Online Course Browser Compatibility > bb_learn_logo.jpg

The SLN always suggests using the latest version of supported browsers. Follow the links below to download the browser of choice.

Knowledge Base > SLN Online Course Browser Compatibility > Internet_Explorer_9_mini_icon.png Windows Internet Explorer 9: Download here
** NOTE: IE9 is for Windows Vista/7 ONLY **

Knowledge Base > SLN Online Course Browser Compatibility > internet_explorer_8_mini_icon.png Windows Internet Explorer 8: Download here

Knowledge Base > SLN Online Course Browser Compatibility > firefox_mini_icon.png Mozilla Firefox: Download here

Knowledge Base > SLN Online Course Browser Compatibility > google_chrome_mini_icon.png Google Chrome: Download here

Knowledge Base > SLN Online Course Browser Compatibility > safari_mini_icon.png Safari: Download here

Blackboard Learn 9 supports the following web browsers:

	Windows Internet Explorer 10	Windows Internet Explorer 9	Windows Internet Explorer 8	Mozilla Firefox (Final Release Channel)	Google Chrome (Stable Channel)
Windows 8 (32-bit)	Compatible	Unsupported	Unsupported	Certified	Certified
Windows 8 (64-bit)	Certified	Unsupported	Unsupported	Certified	Certified
Windows 7 (32-bit)	Unsupported	Certified	Compatible	Certified	Certified
Windows 7 (64-bit)	Unsupported	Certified	Compatible	Certified	Certified
Windows Vista (32-bit)	Unsupported	Certified	Compatible	Certified	Compatible
Windows Vista (64-bit)	Unsupported	Compatible	Compatible	Compatible	Compatible
Windows XP (32-bit)	Unsupported	Unsupported	Compatible	Compatible	Compatible

	Safari 6.0	Safari 5.1	Safari 5.0	Safari 4.0	Mozilla Firefox (Final Release Channel)	Google Chrome (Stable Channel)
Mac OSX 10.8 "Mountain Lion"	Certified	Certified	Unsupported	Unsupported	Certified	Certified
Mac OSX 10.7 "Lion"	Certified	Certified	Unsupported	Unsupported	Certified	Certified
Mac OSX 10.6 "Snow Leopard"	Unsupported	Certified	Certified	Compatible	Certified	Certified
Mac OSX 10.5 "Leopard"	Unsupported	Unsupported	Compatible	Compatible	Compatible	Compatible

Please note that Safari for Windows is not currently supported by either ANGEL or Blackboard learning management systems, and is not recommended for use.

Additional detailed information is available on the

For any additional questions regarding adjusting browser settings, please contact the SLN Support Services HelpDesk by calling 1-800-875-6269 or by submitted a request ticket at

For additional information on related topics, please visit the articles linked below.
How to adjust browser pop-up blockers
How to adjust browser cookie settings
How to clear web browser cache and cookies

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{HTMLcomment:hidden} ********THIS CONTENT HAS BEEN HIDDEN BUT RETAINED FOR FUTURE USE******** 
{note}
{color:red} *ATTENTION ANGEL USERS* {color}
With the recent release of Mozilla Firefox 17, the SUNY Learning Network has been made aware of a critical issue which affects ANGEL features which make use of the HTML Editor, such as discussion posts, dropboxes, Course Mail, and various grading and editing tools for instructors. We would like to clarify that *use of this browser version is {color:red}NOT recommended{color} at this time.* Use of this version will result in the inability to edit existing content or complete certain assignments.\\
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At this time, we suggest disabling automatic updates (see instructions below) and to continue using version 16 until more information or a fix can be obtained from ANGEL/Blackboard. If this update has already been installed, we can recommend the following two solutions:\\
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1. *Use Internet Explorer.* All current versions (7, 8, 9) are still compatible with ANGEL 7.4.
2. *Downgrade Firefox from 17 to 16.* This is the only option for Mac users.\\
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To install Firefox 16, please use the following links:\\
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Firefox for Windows [https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/16.0.2/win32/en-US/Firefox%20Setup%2016.0.2.exe]
Firefox for Mac [https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/16.0.2/mac/en-US/Firefox%2016.0.2.dmg] \\
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All Firefox users will want to *disable automatic updates*. For Windows users, this setting is found under *Tools menu > Options > Advanced tab > Update tab*, and for Mac users this is found under *Firefox menu > Preferences > Advanced tab > Update panel*. In this area, the first option for "Firefox" should be *UNCHECKED*.
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{color:red}*Note: Users of Firefox versions 4 through 10 will want to disable automatic updates*.{color} For Windows users, this setting is found under *Tools menu > Options > Advanced tab > Update tab*, and for Mac users this is found under *Firefox menu > Preferences > Advanced tab > Update panel*. In this area, the second option for "When updates to Firefox are found" should be set to *Ask me what I want to do*. In the event that an update is available, incremental updates (for example, an update from 10.0.0 to 10.0.1) can be *allowed* as these usually address bugs or security issues. Version updates (for example, an update from 9.0 to 10.0) should be *declined* until the SLN can confirm full functionality.
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