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Welcome to the SUNY Learning Network Knowledge Base

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Note that articles in the following sections will often overlap

  Articles for Students
Information intended to be of interest to students involved with online courses or degree programs.
 
  Articles for Instructional Designers
Information for professionals in Instructional Design.
 
  Articles for Instructors
Information intended to be of interest to instructors of full-online or blended (hybrid) courses.
 
  Articles for Campus Administrators
If you are a campus Domain Administrator or working in another support capacity for a specific campus, you may find helpful articles here.
 
  Contact Technical Support
Contact the SLN HelpDesk
 

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Page: Contact Information for Binghamton University EngiNet Students
Page: 'Short Answer' questions accept long answers but answers are not visible to instructor
Page: Academic Continuity for online courses during crisis or disaster
Page: Adding Components to ANGEL Portal Pages
Page: Adirondack Community College student password reset procedure
Page: ANGEL mail issue when faculty is using student preview mode
Page: ANGEL mail received from unknown course
Page: ANGEL Stylesheets are broken by Microsoft Word markup
Page: ANGEL timeout during assessment submission
Page: ANGEL users unable to access content items that appear to be open
Page: Anonymous Assessment submissions may cause ANGEL exception errors
Page: Answer field disappears when creating assessment
Page: Computing the grade 'F'
Page: Copying an Agent into multiple courses
Page: Copying course content into a new course
Page: Correct answers in "fill in the blank" questions marked as incorrect
Page: Course Data Management in ANGEL 7.4
Page: Course roster has previous entries from prior semesters
Page: Course settings cannot be saved due to error message on 'Enrollment' tab
Page: Courses not appearing in LOR publish list
Page: Creating Departmental LORs in ANGEL
Page: Do Not Scramble Option in ANGEL 7.4
Page: Enabling mixed content in Internet Explorer
Page: Environment Variables and enforcing course start date
Page: Equations created with Equation Editor are not appearing in expected form
Page: Error downloading course archive
Page: Error message 'Question or response not formatted properly' received when creating assessment using 'Copy and Paste Questions'
Page: Error message 'Value was either too large or too small for a Decimal' during submission
Page: Error message when saving Comments in Dropbox
Page: Error received when saving Discussion grades
Page: File extensions missing from submitted attachments
Page: Force underlining Announcement links
Page: Formatting issues cause content to be hidden or inaccessible
Page: Gradebook error when entering grades
Page: Gradebook not accepting letter grades
Page: Grades appear as long string of decimals
Page: Grading Crossword Puzzles
Page: How faculty can confirm an agent in ANGEL is sending course mail to students
Page: How to add multiple questions to a Question Bank
Page: How to adjust browser cookie settings
Page: How to adjust browser pop-up blockers
Page: How to be notified of known issues
Page: How to change the file size limit in Discussions or Dropboxes
Page: How to clear web browser cache and cookies
Page: How to create and edit Classification Codes in ANGEL
Page: How to customize the Search and Help and Public Content nugget links in ANGEL 7.4
Page: How To Disable Browser Add-Ons
Page: How to edit the ANGEL Dictionary file
Page: How to embed and link audio and video files within ANGEL
Page: How to Enable and Disable JavaScript
Page: How to print in ANGEL
Page: How to print in ANGEL using a Macintosh
Page: Internal staff remain on course roster
Page: Internet Explorer Cross-Site Scripting (XSS) Filter
Page: Manual Roster Synchronization in ANGEL 7.4
Page: Missing discussion posts
Page: Niagara CCC students can update the email address on file in Angel
Page: Pop-up alerts in an ANGEL course
Page: Problems submitting assignments due to invalid formatting
Page: Procedure for removing Milestones
Page: Question Points score replaced by "Legacy"
Page: Reordering Assignments and Categories within the Gradebook
Page: Re-wording one quiz question changes wording of all similar questions
Page: SLN Online Course Browser Compatibility
Page: Test Your System Help
Page: Uploading a file to discussion forum
Page: User exists on course roster but is not listed as email recipient
Page: Users excluded from global address search when using ANGEL mail
Page: Using an "Environment Variable" to note course start date
Page: Using attachments for 2500+ character comments on student submissions
Page: Using McGraw-Hill Campus
Page: Viewing a student's individual points in discussion forum