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Welcome to the SUNY Learning Network Knowledge Base

The SLN Knowledge Base will soon be transitioning to the Open SUNY Knowledge Base.

The same information, support, and services you trust... and much more.

Find information specific to you!

Our collection of articles is organized into a number of popular categories, found below. Keywords can also be used to search this space for articles of interest.

Note that articles in the following sections will often overlap.

 

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ANGEL

Articles with ANGEL information are found here, and are sorted into the following areas:

 Students  Instructors  Instructional Designers  Administrators

Technical Support

Articles that answer questions about browsers, system requirements, software, and other technology are located here.

Blackboard

Articles with Blackboard information are found here, and are divided into the following areas:

  Students  Instructors  Instructional Designers  Administrators

Known Issues and Other Alerts

A list of known issues and SLN/Open SUNY alerts and announcements can be found here.

Last Week's Popular Articles

 


Article TinyURL: http://wiki.sln.suny.edu/x/N4AF


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Page: ANGEL Articles Page: Blackboard Articles Page: Known Issues and Other Alerts Page: Technical Support Page: Short Answer questions accept long answers but answers are not visible to instructor in ANGEL Page: Academic Continuity for online courses during crisis or disaster Page: Adding a Banner to Your Course Entry Point in Blackboard Page: Adding an Avatar to Personalize Your Course Environment in Blackboard Page: Adding a Term to the Glossary in Blackboard Page: Adding a URL (Web Address) in Blackboard Page: Adding a YouTube Video to Your Course in Blackboard (Mashups) Page: Adding Components to ANGEL Portal Pages Page: Adding Content to a Learning Module in Blackboard Page: Adding Files to Your Course in Blackboard Page: Adding Textbook Information to Your Course in Blackboard Page: ANGEL Stylesheets are broken by Microsoft Word markup Page: ANGEL timeout during assessment submission Page: Answer field disappears when creating assessment in ANGEL Page: Archiving Your Blackboard Course Page: Associating Rubrics to Content Items in Blackboard Page: Attaching Files from "Course Files" to Content Items in Blackboard Page: Building a Pool in Blackboard Learn Page: Cannot save downloaded files using Internet Explorer Page: Connection Speed Test Page: Copying an Agent into multiple courses in ANGEL Page: Course Data Management in ANGEL - Imports, Exports, Backups Page: Courses not appearing in LOR publish list Page: Creating a Blank Page in Blackboard Page: Creating a Blank Page on the Course Menu in Blackboard Page: Creating a Folder in the Blackboard Content Collection Page: Creating a Grading Rubric in Blackboard Page: Creating a Group in Blackboard Page: Creating a Lesson Plan in Blackboard Page: Creating a Random Block and Adding It to a Test in Blackboard Learn Page: Creating a Tool Link in Blackboard Page: Creating Departmental LORs in ANGEL Page: Creating Group Sets in Blackboard Page: Downloading Files in a Zipped Package from the Blackboard Content Collection Page: Editing the Course Home Page in Blackboard Page: Editing the Course Menu and Home Page in Blackboard Page: Emailing a File from the Blackboard Content Collection Page: Enabling mixed content in Google Chrome Page: Enabling mixed content in Internet Explorer Page: Environment Variables and enforcing course start date in ANGEL Page: Equations created with Equation Editor are not appearing in expected form in ANGEL Page: Error downloading course archive in ANGEL Page: Error message 'Question or response not formatted properly' received when creating assessment using 'Copy and Paste Questions' in ANGEL Page: File extensions missing from submitted attachments in ANGEL Page: Grades appear as long string of decimals in ANGEL Page: Grading Crossword Puzzles in ANGEL Page: Grading with Rubrics in Blackboard Page: Helpful new student links for Blackboard Page: How a campus administrator can self-enroll in a course in ANGEL Page: How faculty can confirm an agent in ANGEL is sending course mail to students Page: How to add multiple questions to a Question Bank in ANGEL Page: How to adjust browser cookie settings Page: How to adjust browser pop-up blockers Page: How to be notified of known issues Page: How to change the file size limit in Discussions or Dropboxes in ANGEL Page: How to check course Content Collection links in Blackboard Page: How to clear web browser cache and cookies Page: How to create and edit Classification Codes in ANGEL Page: How to customize the Search and Help and Public Content nugget links in ANGEL Page: How to do Batch Enrollments in ANGEL Page: How to disable browser Add-Ons Page: How to edit the ANGEL Dictionary file Page: How to embed and link audio and video files within ANGEL Page: How to adjust JavaScript settings Page: How to play Windows Media files on a Mac Page: How to print in ANGEL Page: How to use the Courses nugget display filter in ANGEL Page: How to Use the Question Finder in Blackboard Learn Page: Information for Prospective Students Page: Integrating Web 2.0 Tools into Blackboard Page: Internet Explorer Cross-Site Scripting (XSS) Filter Page: Linking a File to Multiple Courses From the Content Collection Page: Making Your Course Available to Students in Blackboard Page: Manual Roster Synchronization in ANGEL Page: Missing discussion posts in ANGEL Page: Opening XML-Enhanced Microsoft Office Files Page: Problems submitting assignments due to invalid formatting in ANGEL Page: Procedure for removing Milestones in ANGEL Page: Question Points score replaced by "Legacy" in ANGEL Page: Reordering Assignments and Categories within the ANGEL Gradebook Page: Re-wording one quiz question changes wording of all similar questions in ANGEL Page: Setting the Course Entry Point in Blackboard Page: Setting the Options for a Test in Blackboard Page: SLN Online Course Browser Compatibility Page: Test Your System Help Page: Understanding Course Reports in Blackboard Page: Uploading a file to discussion forum in ANGEL when attachments are disabled Page: Uploading a Zipped Package to the Blackboard Content Collection Page: Uploading Files to the Blackboard Content Collection Page: Users excluded from global address search when using ANGEL mail Page: Using Environment Variables - Displaying Course Start Date in ANGEL Page: Using McGraw-Hill Campus in ANGEL Page: Using the HTML Editor in ANGEL - Pasting from Word Documents Page: Viewing a student's individual points in discussion forum in ANGEL Page: Word Processor Recommendations Page: Using Blackboard's SafeAssign Page: Clean Out Graded Assignment Files in Blackboard Learn Page: Downloading Assignments From Blackboard Learn Page: Monitor Students by Using the Retention Center in Blackboard Page: Understanding the Blackboard Performance Dashboard Page: Creating a Test in Blackboard Learn Page: Setting Test Options in Blackboard Learn Page: Creating a Test in Blackboard Page: Automatically Regrading a Test Question in Blackboard Page: Reading Survey Results in Blackboard Learn Page: Exporting and Importing a Test or Survey in Blackboard Page: Awarding Negative Points for Incorrect Answers to Test Questions in Blackboard Page: Creating a Fill in the Blank Question in Blackboard Learn Page: Creating a Short Answer Question in Blackboard Page: Creating a Matching Question in Blackboard Learn Page: Creating a True or False Question in Blackboard Learn Page: Adding an Existing Question to a Test in Blackboard Page: Creating a Calculated Formula Question in Blackboard Learn Page: Creating a Calculated Numeric Question in Blackboard Learn Page: Creating an Essay Question in Blackboard Learn Page: Creating a Fill in Multiple Blanks Question in Blackboard Learn Page: Creating a Hot Spot Question in Blackboard Learn Page: Creating a Jumbled Question in Blackboard Learn Page: Creating a Likert Question in Blackboard Learn Page: Creating a Multiple Answer Question in Blackboard Learn Page: Creating a Multiple Choice Question in Blackboard Learn Page: Creating a Quiz Bowl Question in Blackboard Learn Page: Creating a Blog in Blackboard Page: Creating and Editing Blog Entries in Blackboard Page: Commenting on a Blog Entry in Blackboard Page: Sending Blackboard Messages Page: Sending Email in Blackboard Page: Creating Announcements in Blackboard Page: Commenting on a Journal Entry in Blackboard Page: Creating a Journal in Blackboard Page: Creating and Editing Journal Entries in Blackboard Page: Creating a Wiki in Blackboard Page: Adding Rich Content to a Wiki in Blackboard Page: Linking Wiki Pages in Blackboard Page: Editing a Wiki Page in Blackboard Page: Grading a Wiki in Blackboard Page: Viewing the Page History of a Wiki in Blackboard Page: Grading Question by Question in Blackboard Page: Enabling mixed content in Mozilla Firefox Page: Using Compatibility View in Internet Explorer Page: Enabling Team-specific access options in ANGEL Page: Using the Content Editor in Blackboard Learn Page: Using the Calendar in Blackboard Learn Page: Customizing the Grade Center View in Blackboard Page: Using Grading Color Codes in the Blackboard Grade Center Page: Creating a Grade Report for the Blackboard Grade Center Page: Viewing and Downloading Grade History in the Blackboard Grade Center Page: Viewing Grade Details in the Blackboard Grade Center Page: Anonymous Grading in the Blackboard Grade Center Page: Interacting with the Discussion Board in Blackboard Learn Page: Creating Smart Views in the Blackboard Grade Center Page: Communicate: Course Messages and Email Page: Creating an Ordering Question in Blackboard Learn Page: Needs Grading Status for Interactive Tools in Blackboard