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Summary

A list of all Open SUNY-supported browsers.


Details

The information provided in the tabbed sections will explain which browsers are currently supported. All other browsers are not recommended and can potentially impact the user's experience. Use of unsupported browsers can result in inconsistent or unpredictable behavior when working in online courses, including (but not limited to) missing course content, loss of submitted assignments, and various other page errors. Beta releases of new browser versions should also not be used until approved by system developers. In this situation, an official announcement will be posted with additional information.

Additionally, it should be noted that due to current browser requirements and reduced functionality within the Learning Management System, the use of mobile devices such as smartphones, tablets, and e-readers is not recommended as the only source to access online courses.

The Microsoft Edge browser included with Windows 10 is not the same browser as Internet Explorer and is not yet supported by Blackboard. Open SUNY recommends using any of the browsers below until Microsoft Edge becomes supported officially by Blackboard. We do not yet have a time frame as to when Edge will be supported. Please keep checking back for further information.

Open SUNY always suggests using the latest version of supported browsers. Follow the links below to download or update the browser of choice.


Blackboard Learn 9.1 supports the following web browsers:

 
Version
Downloads
  • Internet Explorer 11

  • Internet Explorer 10

  • Internet Explorer 9

View support page

  • Firefox 28

Download here
  • Chrome 34

Download here
  • Safari 7*

  • Safari 6*

View support page

 

Additional detailed information is available on Blackboard's Browser Support April 2014 page. 

 

 

ANGEL 8.0 supports the following web browsers:

 
Version
Downloads
  • Internet Explorer 11

  • Internet Explorer 10

  • Internet Explorer 9

View support page

  • Firefox 29

Download here
  • Chrome 35

Download here
  • Safari 7*

  • Safari 6*

View support page

 

Additional detailed information is available on Blackboard's ANGEL 8 SP 10 Supported Technologies document.


 

* Please note that Safari for Windows is not currently supported by either ANGEL or Blackboard learning management systems, and is not recommended for use.

For any additional questions regarding adjusting browser settings, please contact the Open SUNY Support Services HelpDesk by calling 1-800-875-6269 or by submitting a request ticket at our HelpDesk web page.

 

For additional information on related topics, please visit the articles linked below.
How to adjust browser pop-up blockers
How to adjust browser cookie settings
How to clear web browser cache and cookies


Article TinyURL: http://wiki.sln.suny.edu/x/KYIF


Article version: 234