Welcome to the SUNY Learning Network Application Services space
The SLN Support Services Department, consisting of application support staff, HelpDesk analysts and web specialists, work to achieve the goals of the SUNY Learning Network organization.
The SUNY Learning Network (SLN), in conjunction with the Information Technology Exchange Center (ITEC) administers operational aspects of supporting and hosting the ANGEL Learning Management System technical environment. The SLN Application Services Team provides a high level of technical support for campus instances of the ANGEL LMS application.
Statement of Services
Streamlining and expanding end-user support efforts across the State University of New York
Partnering with the SUNY Alliance for Strategic Technologies (AST) for university-wide initiatives
Commitment to delivering high-quality customer service
Second-Tier Application Support Services
ANGEL Administration and its associated tasks
Application development of ANGEL custom code and Nuggets
Partner with ITEC on ANGEL hosting strategies, options, and their execution
Web Technologies & Implementation
Technical implementation and enhancements to the SLN public facing websites
Technical implementation and enhancements of the SLN community tools (wiki)
Continued support of websites for the Office of the Provost and its related initiatives